Verified healthcare staff.
On shift in minutes.
NeedA is workforce infrastructure for care homes, healthcare agencies and NHS-ready organisations. Post a shift, choose from identity-verified workers, and keep a full record of who approved what and when. Recruiters pay a flat 12% commission instead of agency markup. Workers keep 100% of their pay.
Night Care Assistant
Sunrise Care Home · Tomorrow · 20:00 to 08:00
Support Worker
NHS Trust · Tomorrow · 07:00 to 19:00
Senior Carer
Oakwood Lodge · Tomorrow · 07:00 to 15:00
An unfilled shift is a safety risk. An agency-filled shift is a budget risk.
Care homes and wards lose hours every week ringing around agencies, then pay 30 to 100 percent markup for the privilege. NeedA replaces the phone-around with real-time matching against a pool of identity-verified, credential-checked workers, at a flat 12% commission.
Fill shifts faster
Post a shift and every qualified, verified worker nearby is notified instantly. Most gaps attract interest in minutes, not after a morning of phone calls.
Cut agency spend
A flat 12% commission replaces agency markup. On typical Manchester care rates that is a saving of roughly a quarter of your temporary staffing bill.
Stay audit-ready
Identity checks, credentials, approvals, check-ins and incidents are recorded as they happen. When CQC or a Trust asks who worked and who approved it, the answer is already written down.
Two sides, one verified marketplace
For workers Free, always
Register and verify
Create a free account, confirm your identity through Confrmo, and upload your DBS, training and professional registration evidence.
Go live
Toggle your availability when you are ready to work. No rotas to chase, no agency consultant in the middle.
Get matched and earn
Express interest in shifts that suit you. You keep 100% of your pay, and we never penalise you for calling in sick.
For recruiters You stay in control
Post a shift
Role, location, time, rate and required certifications. Takes under a minute.
Verified workers respond
Only workers whose identity, credentials and training match the shift can express interest. Your favourites get a head start.
You pick and confirm
Review a shortlist ranked by reliability and rating. You choose who works in your building, not an algorithm and not an agency.
Verified onboarding powered by Confrmo
Staffing platforms usually take a worker's word for who they are. NeedA does not. Every worker on NeedA is onboarded through Confrmo, an identity and approval layer that confirms who a person is before they ever see a shift.
NHS staff, care workers and agency staff complete identity and approval checks first. Only then are they admitted into shift workflows. Recruiters approve worker access to their organisation, and every approval is recorded: who approved it, when, and from where.
Worker registers
Account created with face and device-based confirmation, so the account belongs to one real person on one trusted device.
Identity verified
Identity documents and Right to Work evidence pass through Confrmo approval workflows before any credentials are accepted.
Recruiter approves access
Care homes, agencies and workforce teams approve which verified workers can enter their shift workflows.
Shift workflows unlocked
The worker can now express interest, sign contracts and check in to shifts, with every action verified and logged.
Secure worker onboarding
Structured onboarding with identity checks completed before shift access, not after.
Face and device confirmation
Accounts are bound to a verified face and device, which sharply reduces impersonation and shared logins.
Right to Work workflows
Right to Work evidence is captured and approved in a defined workflow, with the outcome recorded against the worker.
Recruiter approval gate
Workers only enter your shift pool once someone in your organisation has approved them.
Secure sign-in and approvals
Sign-in and sensitive actions such as contract signing are confirmed through Confrmo rather than passwords alone.
Shift check-in verification
Attendance is confirmed at check-in, so the person on shift is the person who was booked.
A complete audit trail
Every onboarding step, access approval and check-in is logged with who, when and from where. If a question is ever raised about a worker or a shift, the record already exists.
Designed for NHS workforce compliance
NeedA is built to support NHS-style workforce governance from day one, so that a care home today and a Trust workforce team tomorrow can run temporary staffing on the same controls.
DBS and Right to Work tracking
DBS status and Right to Work evidence tracked per worker, with expiry monitoring. Workers with lapsed checks are blocked from shifts automatically.
Mandatory training
15 NHS training categories tracked per worker. Shifts are blocked automatically when training expires, before a gap becomes an incident.
Professional registration
NMC, HCPC and GMC registration evidence held against each professional profile, with renewal dates surfaced before they lapse.
Agenda for Change support
AfC band and rate support with night, weekend and bank holiday uplifts calculated automatically, aligned to NHS agency price cap rules.
Working Time Directive
11-hour rest periods, 48-hour weekly limits, break enforcement and consecutive night shift tracking applied before a booking is confirmed.
IR35 determination tracking
Engagement status determinations recorded per worker and per organisation, so off-payroll decisions are documented rather than assumed.
Incident reporting
CQC-aligned incident categories, RIDDOR flagging, investigation workflows and full audit trails, designed to match how inspectors actually ask questions.
Organisation-level separation
Trust-level data isolation with departments, cost centres and role-based access control, so each organisation only sees its own workforce data.
Credential passport
Workers carry a single verified profile of DBS, training and references, shareable with a secure link rather than a folder of photocopies.
Secure infrastructure and data protection
Healthcare workforce data deserves the same care as clinical data. NeedA is engineered with security controls that stand up to procurement and information governance review.
- HTTPS and SSL enforced across the platform
- Encrypted backups (AES-256)
- GDPR-aligned data handling by design
- Data processing agreements available
- Privacy policy and data retention controls
- Role-based access control
- PII masking for data exports
- Full audit logging of sensitive actions
- Defined incident response process
- UK and EU data residency preference
- ISO 27001-aligned controls
- Cyber Essentials-ready
- DSPT-ready evidence pack for NHS reviews
- Identity and approvals secured by Confrmo
How NeedA compares
Against other shift platforms and traditional agencies, on the points that matter to a manager filling a rota.
| Feature | NeedA | Other platforms | Traditional agencies |
|---|---|---|---|
| Recruiter picks the worker | Yes | No, first to grab wins | No, agency assigns |
| Commission rate | 12% | 15 to 20% | 30 to 100% markup |
| Identity-verified onboarding | Yes, via Confrmo | Document upload only | Manual paperwork |
| Sickness penalty | No penalty | Account blocked | Varies |
| Digital contracts | Built in | No | Paper-based |
| Worker keeps full pay | 100% | No, platform takes a cut | No, agency takes a cut |
| Block bookings (same worker) | Guaranteed | Basic | No guarantee |
| Free for workers | Always | No | No |
See what you would save
Enter your current agency rate and shift volume. The comparison uses NeedA's flat 12% commission on the worker's actual rate.
Simple, transparent pricing
Free for workers, always. Recruiters choose a plan by volume. Every plan carries the same 12% commission on filled shifts: you only pay when a shift is actually covered.
For workers
- No sign-up fees
- No commission on your pay
- Unlimited shift applications
- Verified credential passport
- Earnings tracking
Starter
- 20 shifts per month
- Real-time matching
- Worker ratings and reliability
- Email support
Pro
- Unlimited shifts
- Urgent and priority fill
- Block bookings
- Analytics dashboard
- Digital contracts
- Phone support
Enterprise
- Everything in Pro
- Multiple locations
- NHS compliance reporting
- Dedicated account manager
- API access
Healthcare staffing in Manchester
NeedA is launching across Greater Manchester, where care homes and healthcare providers face some of the tightest staffing markets in the country. The platform connects local, verified care assistants, support workers, senior carers and nurses with the organisations that need them, the same day they are needed.
Care home shift cover
For care home managers, NeedA replaces the morning phone-around. Post a last-minute gap and verified workers nearby are notified instantly, with the manager choosing who works from a ranked shortlist. Temporary care workers in Manchester can pick up shifts that fit around their lives, without an agency taking a cut of their pay.
NHS workforce bank support
For Trusts and NHS workforce teams, NeedA is designed to operate alongside existing staff banks. Agenda for Change band and rate support, Working Time Directive controls, mandatory training tracking and CQC-aligned incident reporting are built into the booking flow, so bank-style governance applies to every temporary shift.
Verified healthcare workers
Every worker on NeedA completes identity verification through Confrmo before entering shift workflows. DBS status, Right to Work, professional registration and mandatory training are tracked continuously, and lapsed credentials block shift access automatically.
Reducing agency cost
Traditional healthcare agencies charge 30 to 100 percent markup on a worker's rate. NeedA charges a flat 12% commission, which for a typical Manchester care home running ten agency shifts a week represents tens of thousands of pounds saved per year, while the worker takes home more.
Clear answers for workers, recruiters and workforce teams
Anything we have not covered, ask us directly at hello@needa.app.
Ready to fill your next shift with someone you can verify?
We are launching across Greater Manchester. Join the waitlist to be first in line, or book a demo for your organisation.
Join the waitlist or book a demo
We are onboarding Manchester care homes, agencies and workers now, and holding early conversations with NHS workforce teams. Tell us who you are and we will be in touch with the right next step.
- Workers: free forever, keep 100% of pay
- Recruiters: priority onboarding at launch
- NHS and Trusts: DSPT-ready evidence pack on request